FAQ : superskoda.com

FAQ : superskoda.com

Panier

Le panier est vide.

English versionGerman versionFrench versionSpanish versionDanish versionGreek version

Recherche

Tél.: +420604104105
(ENGLISH ONLY)

E-mail
HOT-LINE
Map of web

ONLY ENGLISH LANGUAGE ALLOWED !




Recommandez-nous

Vous pensez que notre site pourrait intéresser un de vos amis ou une de vos connaissances ?
-> Recommandez-nous

Tag cloud

Derniers articles achetés

FAQ – QUESTIONS FRÉQUEMMENT POSÉES

1) Q: Do you ship worldwide?
2) Q: I cannot find my country in Registration form...
3) Q: Is the website secure?
4) Q: Is everything you are selling in brand new condition?
5) Q: Do you sell lights as single items or always in pairs?
6) Q: What types of payment do you accept?
7) Q: Can I place an order over the email or phone?
8) Q: How long does it take you to ship out my order?
9) Q: What do I do if I would like to cancel my order?
10) Q: This part looks like it will fit my car. Will it?
11) Q: How do I check the status of my order?
12) Q: Can you ship to a different address other than the billing address?
13) Q: I received tuning bumper/spoiler/side skirts and it doesn´t fit !
14) Q: I received a damaged item. What should I do?
15) Q: Are Shipping costs refundable, if I´m not satisfied with the parts?


Q: Do you ship worldwide?

A: Yes, we ship our products to any place in the world.

Haut de page


Q: I cannot find my country in Registration form...

A: Please just send us email with information where are you from and we add your country to supported countries.

Haut de page


Q: Is the website secure?

A: Yes, our website is secure and runs through a Secure Sockets Layer (SSL) protocol to protect the misuse or alteration of your personal information and credit card information. Our secure server software encrypts information, ensuring that your transactions stay private and protected.

Haut de page


Q: Is everything you are selling in brand new condition?

A: Yes, all of our products are in brand new condition.

Haut de page


Q: Do you sell lights as single items or always in pairs?

A: We strive to sell at wholesale prices to give the best price to our customers. We never sell lights as single items. All lights we sell are in pairs or sets.

Haut de page


Q: What types of payment do you accept?

A: We accept: 

- PAYPAL (prefered)

- Credit/Debit cards (through Paypal gate)

- Bank wire transfer

- Cash in the registered letter   

Haut de page


Q: Can I place an order over the email or phone?

A: Yes, you can place the order by email without registration. Once we receive the payment on our bank account or PAYPAL account, we send the goods to your adress.
Sorry, NO phone orders available !

Haut de page


Q: How long does it take you to ship out my order?

A: Usually it takes about 48 hours to ship your item, which is on stock. When we do not have your item on stock, we ship the goods within 3-5 days.

Haut de page


Q: What do I do if I would like to cancel my order?

A: If you ordered from SUPERSKODA.com, please notify us before we ship out your merchandise. Once we ship out your item, you will have to pay a 20% restocking fee to cancel your order. Shipping/handling fee is not refundable.

Haut de page


Q: This part looks like it will fit my car. Will it?

A: Even though some parts may look identical to others, we can only guarantee the proper fitting for the models and years specified by us. We suggest you to check with your dealer to ensure they are the same parts. You can always visit our website at www.SUPERSKODA.com to look for accessories for your model and we should have the similar parts that you want.

Haut de page


Q: How do I check the status of my order?

A: If you are a member of SUPERSKODA.com, you can sign in to your account and check the -Orders review-. However, if you believe we received your payment and we haven't shipped out your item yet, please contact us to discuss the reasons for the delay, and remember to have ready your order number.

Haut de page


Q: Can you ship to a different address other than the billing address?

A: We can only ship to the billing address of the credit card or the Paypal confirmed address. No Exceptions. If you haven't updated the billing address of your credit card, you can send us a money order or personal check and provide us with the new shipping address, or you can wait until your account has been updated which may take several business days.

Haut de page


Q: I received tuning bumper/spoiler/side skirts and it doesn´t fit !

A: All parts MUST be pre-fitted and installed by proffesional tuning shop/garage. We do our best to make our products to be the most suitable to each model of Skoda,but it´s still handmade work.

Haut de page


Q: I received a damaged item. What should I do?

A: Please contact us and provide us with some pictures of the damage. The merchandise had been damaged during shipment. In that case, you have to file a claim with the shipping carrier/Post office to solve this and receive refund from them.

Haut de page


Q: Are Shipping costs refundable, if I´m not satisfied with the parts?

NO, SHIPPING COSTS ARE NOT REFUNDABLE IN ANY CASE.

Haut de page


Client

Actualités

18.08.2018
Fabia III - FX door sills with crazy 60% discount - INSTALLED PICTURES FINALLY !!!

17.08.2018
Kodiaq - rear diffusor chrome trim from massive stainless steel in SPORTLINE design JUST ARRIVED !!!

16.08.2018
Octavia III - FX door sills with crazy 60% discount - INSTALLED PICTURES FINALLY !!!

15.08.2018
Fabia III - SILVER METALLIC (alu look) rear bumper protective panels in new VV design NOW ON STOCK !!!

14.08.2018
Genuine Skoda 17´rims TORINO (5x100) with crazy 45% DISCOUNT !!!

13.08.2018
Karoq - massive stainless steel door sills - INSTALLED PICTURES !!!

12.08.2018
NEW PROJECT FINISHED: Octavia III - rear bumper diffusor stainless steel chrome trim in SPORTLINE design !!!

11.08.2018
Rapid SpaceBack - original Skoda rear bumper diffusors STYLE with crazy 50% DISCOUNT !!!

10.08.2018
Citigo - CRAZY 63% DISCOUNT for genuine Skoda MOVE & FUN multimedia display units !!!

09.08.2018
Fabia III - OEM door sills from limited R5 EDITION finally ON STOCK !!!

08.08.2018
Citigo 3-door - GENUINE Skoda rooftop carriers with 40% DISCOUNT !!!

07.08.2018
Superb II Limousine 08-15 - GENUINE Skoda rooftop carriers with 40% DISCOUNT !!!

06.08.2018
Official Skoda Motorsport 2018 Collection new chronographs NOW ON STOCK !!!

05.08.2018
Kodiaq - rear diffusor chrom trim from massive stainless steel in SPORTLINE look INSTALLED PICTURES !!!

04.08.2018
Superb III - RS exhaust spoilers in RED glowing version now ON STOCK !!!

03.08.2018
Octavia III RS 13-17 - front bumper add-on glossy black spoilers with WHITE GLOWING stripes now ON STOCK !!!

02.08.2018
Superb III - RS exhaust spoilers in WHITE glowing version now ON STOCK !!!

01.08.2018
Fabia II - FX door sills with huge discount BACK ON STOCK !!!

31.07.2018
NEW PROJECT FINISHED: RS honyecomb trim for the FLAT-BOTTOM steering wheels !!!

30.07.2018
NEW PROJECT FINISHED: Karoq rear bumper double exhaust spoilers !!!

29.07.2018
Superb III - genuine Skoda front bumper 3pcs lids sets PAINTED in the original Skoda VELVET RED (F3P) paint ON STOCK !!!

28.07.2018
Octavia III - front windshield covers in CARBON design ON STOCK !!!

27.07.2018
Superb III - genuine Skoda front bumper 3pcs lids sets PAINTED in the original Skoda BRILLIANT SILVER (A7W) paint ON STOCK !!!

26.07.2018
Kodiaq - original Skoda sets for 18´ spare wheel now ON STOCK !!!

25.07.2018
Superb III - genuine Skoda front bumper 3pcs lids sets PAINTED in the original Skoda LASER WHITE (F9F) paint now ON STOCK !!!

24.07.2018
Karoq - FRONT/REAR wind/rain deflectors finally ON STOCK !!!

23.07.2018
Karoq - massive stainless steel CHROME door streamer lids installed pictures on the RED VELVET Karoq !!!

22.07.2018
Karoq - FRONT wind/rain deflectors finally ON STOCK !!!

21.07.2018
Fabia III Combi - rear bumper protection panels in luxurious GLOSSY BLACK version now ON STOCK !!!

20.07.2018
Octavia III RS Facelift - genuine Skoda fog light frames in DEVIL RED edition BACK ON STOCK !!!

19.07.2018
Octavia III Combi Facelift - new VV design rear bumper protective panels in ALU LOOK (silver metallic) from Martinek Auto now ON STOCK !!!

18.07.2018
Fabia III Combi - new VV design rear bumper protective panels from Martinek Auto now ON STOCK !!!

17.07.2018
NEW PROJECT FINISHED: Kodiaq - rear bumper diffusor massive stainless steel lids in SPORTLINE design INSTALLED PICTURES !!!

16.07.2018
Octavia III 13-17 - massive stainless steel CHROME fog lights frames INSTALLED PICTURES !!!

15.07.2018
Karoq - beautiful massive STAINLESS STEEL door streamer lids INSTALLED PICTURES (Before / after) !!!

14.07.2018
Octavia III - SportLine look door lateral stripes in GLOSSY BLACK installed on white Laurin Klement 2018 O3 pictures !!!

13.07.2018
Superb II - door safety LED lights with boarding light (ghost) with ´SUPERB´ logo ON STOCK !!!

12.07.2018
Kodiaq - beautiful massive STAINLESS STEEL (brushed/polished) door sills ON STOCK !!!

11.07.2018
Octavia III Combi Facelift - rear bumper panels in basic ABS plastic version from Martinek Auto now ON STOCK !!!

10.07.2018
Karoq - beautiful massive STAINLESS STEEL (brushed/polished) door sills ON STOCK !!!

09.07.2018
Superb III Combi - original Skoda rear trunk MULTIFUNCTIONAL POCKETS now ON STOCK !!!

08.07.2018
NEW PROJECT FINISHED: Octavia III liomousine - rear bumper protective panels in VV design from ALU look ABS plastic !!!

07.07.2018
Karoq - massive stainless steel CHROME door streamer lids sets ON STOCK !!!

06.07.2018
Kodiaq - original Skoda ALU door sills (full 4pcs set) with 35% DISCOUNT now ON STOCK !!!

05.07.2018
Official Skoda 2018 Collection: green sunglasses for ADULTS now ON STOCK !!!

04.07.2018
Octavia III - genuine RS Challenge REAR door sill covers now ON STOCK !!!

03.07.2018
Official Skoda 2018 Collection: green sunglasses for KIDS now ON STOCK !!!

02.07.2018
Official Skoda 2018 Collection: Ballpoint pens with integrated USB (8GB) now ON STOCK !!!

01.07.2018
NEW PROJECT FINISHED: Octavia III Combi 2017+ FACELIFT - rear bumper protective panels in Glossy black version !!!

30.06.2018
Official Skoda 2018 collection - men´s PILOT sunglasses ON STOCK !!!

Nos nouveautés par e-mail

Copyright © 2018 CARTEC LIMITED All rights reserved. Application pour l´e-shop EasyShop® 3.9 © IT STUDIO s.r.o.Afficher le panneau de cookie.