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FAQ – PREGUNTAS MÁS FRECUENTES

1) Q: Do you ship worldwide?
2) Q: I cannot find my country in Registration form...
3) Q: Is the website secure?
4) Q: Is everything you are selling in brand new condition?
5) Q: Do you sell lights as single items or always in pairs?
6) Q: What types of payment do you accept?
7) Q: Can I place an order over the email or phone?
8) Q: How long does it take you to ship out my order?
9) Q: What do I do if I would like to cancel my order?
10) Q: This part looks like it will fit my car. Will it?
11) Q: How do I check the status of my order?
12) Q: Can you ship to a different address other than the billing address?
13) Q: I received tuning bumper/spoiler/side skirts and it doesn´t fit !
14) Q: I received a damaged item. What should I do?
15) Q: Are Shipping costs refundable, if I´m not satisfied with the parts?


Q: Do you ship worldwide?

A: Yes, we ship our products to any place in the world.

Arriba


Q: I cannot find my country in Registration form...

A: Please just send us email with information where are you from and we add your country to supported countries.

Arriba


Q: Is the website secure?

A: Yes, our website is secure and runs through a Secure Sockets Layer (SSL) protocol to protect the misuse or alteration of your personal information and credit card information. Our secure server software encrypts information, ensuring that your transactions stay private and protected.

Arriba


Q: Is everything you are selling in brand new condition?

A: Yes, all of our products are in brand new condition.

Arriba


Q: Do you sell lights as single items or always in pairs?

A: We strive to sell at wholesale prices to give the best price to our customers. We never sell lights as single items. All lights we sell are in pairs or sets.

Arriba


Q: What types of payment do you accept?

A: We accept: 

- PAYPAL (prefered)

- Credit/Debit cards (through Paypal gate)

- Bank wire transfer

- Cash in the registered letter   

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Q: Can I place an order over the email or phone?

A: Yes, you can place the order by email without registration. Once we receive the payment on our bank account or PAYPAL account, we send the goods to your adress.
Sorry, NO phone orders available !

Arriba


Q: How long does it take you to ship out my order?

A: Usually it takes about 48 hours to ship your item, which is on stock. When we do not have your item on stock, we ship the goods within 3-5 days.

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Q: What do I do if I would like to cancel my order?

A: If you ordered from SUPERSKODA.com, please notify us before we ship out your merchandise. Once we ship out your item, you will have to pay a 20% restocking fee to cancel your order. Shipping/handling fee is not refundable.

Arriba


Q: This part looks like it will fit my car. Will it?

A: Even though some parts may look identical to others, we can only guarantee the proper fitting for the models and years specified by us. We suggest you to check with your dealer to ensure they are the same parts. You can always visit our website at www.SUPERSKODA.com to look for accessories for your model and we should have the similar parts that you want.

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Q: How do I check the status of my order?

A: If you are a member of SUPERSKODA.com, you can sign in to your account and check the -Orders review-. However, if you believe we received your payment and we haven't shipped out your item yet, please contact us to discuss the reasons for the delay, and remember to have ready your order number.

Arriba


Q: Can you ship to a different address other than the billing address?

A: We can only ship to the billing address of the credit card or the Paypal confirmed address. No Exceptions. If you haven't updated the billing address of your credit card, you can send us a money order or personal check and provide us with the new shipping address, or you can wait until your account has been updated which may take several business days.

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Q: I received tuning bumper/spoiler/side skirts and it doesn´t fit !

A: All parts MUST be pre-fitted and installed by proffesional tuning shop/garage. We do our best to make our products to be the most suitable to each model of Skoda,but it´s still handmade work.

Arriba


Q: I received a damaged item. What should I do?

A: Please contact us and provide us with some pictures of the damage. The merchandise had been damaged during shipment. In that case, you have to file a claim with the shipping carrier/Post office to solve this and receive refund from them.

Arriba


Q: Are Shipping costs refundable, if I´m not satisfied with the parts?

NO, SHIPPING COSTS ARE NOT REFUNDABLE IN ANY CASE.

Arriba


Cliente

Actualidades

24.09.2017
Superb III - original Skoda SPORTLINE diffusors painted in Black Magic metallic paint (F9R) with pre-installed chrome trim NOW ON STOCK !!!

23.09.2017
NEVER SEEN BEFORE: Kodiaq SPORTLINE in Steel Grey (F7A) paint on the prototype testing licence plates spotted !!!

22.09.2017
Kodiaq - our exclusive massive stainless steel interior loading protective panels finally ON STOCK !!!

21.09.2017
Official Skoda 2018 collection - men´s EVENT white Polo-shirts (originally for Skoda crew only) now ON STOCK !!!

20.09.2017
Official Skoda 2018 collection - ladies EVENT Black Polo-shirts (originally for Skoda crew only) now ON STOCK !!!

19.09.2017
Kodiaq - our exclusive stainless steel rear bumper protective panels finally ON STOCK !!!

18.09.2017
Official Skoda 2018 collection - men´s EVENT Polo-shirts (originally for Skoda crew only) now ON STOCK !!!

17.09.2017
Official Skoda 2018 collection - ladies EVENT Polo-shirts (originally for Skoda crew only) now ON STOCK !!!

16.09.2017
Official Skoda 2018 RS collection - men´s RS245 edition HOODIES now ON STOCK !!!

15.09.2017
Official Skoda 2018 RS collection - men´s RACE BLUE T-shirts now ON STOCK !!!

14.09.2017
Official 2018 Skoda Cycling collection - bicycle pumps ON STOCK !!!

13.09.2017
Original Skoda Motorsport T-shirts in WRC 2 Champions edition ON STOCK !!!

12.09.2017
Official Skoda 2018 RS collection - adult RS baseball caps now ON STOCK !!!

11.09.2017
Official Skoda 2018 RS collection - RS blue dummies now ON STOCK !!!

10.09.2017
Official Skoda 2018 RS collection - RS blue t-shirts for small boys now ON STOCK !!!

09.09.2017
Official Skoda 2018 RS collection - RS baby socks now ON STOCK !!!

08.09.2017
Official Skoda 2018 RS collection - RS baby suits now ON STOCK !!!

07.09.2017
Official Skoda 2018 RS collection - RS245 t-shirts for small girls now ON STOCK !!!

06.09.2017
Official Skoda 2018 RS collection - RACE BLUE baseball caps for kids now ON STOCK !!!

05.09.2017
Official Skoda 2018 RS collection - BLACK RS245 mugs now ON STOCK !!!

04.09.2017
Official Skoda 2018 RS collection - real RS perforated leather keyrings now ON STOCK !!!

03.09.2017
Official Skoda 2018 RS collection - race blue RS mugs now ON STOCK !!!

02.09.2017
Official Skoda 2018 RS collection - RS backpacks now ON STOCK !!!

01.09.2017
Official Skoda 2018 RS collection - RACE BLUE Softshell vests for men now ON STOCK !!!

31.08.2017
Official Skoda 2018 RS collection - black RS POLO-SHIRTS for men ON STOCK !!!

30.08.2017
Official Skoda 2018 RS collection - black RS light jacket for men ON STOCK !!!

29.08.2017
Official Skoda 2018 RS collection - beautiful sportive RS men´s watch ON STOCK !!!

28.08.2017
Octavia II 04-08 - abs plastic headlight eyebrows from Martinek Auto now available also in the original Skoda BLACK MAGIC metallic paint (F9R) !!!

27.08.2017
NEW PROJECT FINISHED: Octavia III RS - beautiful RS+ Concept add-on spoilers for RS wing in V2 Version (with ribs) !!!

26.08.2017
Kodiaq - original Skoda spare bulbs set for models with LED head/tail light (SBBR basis) ON STOCK !!!

25.08.2017
Kodiaq - original Skoda netting systems in Grey version for 5-seater models (basic trunk floor) now ON STOCK !!!

24.08.2017
Octavia III Limousine - full 3pcs sets of PRIVACY/SUN/BUG shades now ON STOCK !!!

23.08.2017
Kodiaq - original Skoda spare bulb sets for models with standard halogen headlights/front fog lights and LED tail lights (SBBR basis) ON STOCK !!!

22.08.2017
Kodiaq - original Skoda netting systems in Grey version for 5-seater models (with spare wheel) now ON STOCK !!!

21.08.2017
Roomster - full 5pcs sets of PRIVACY/SUN/BUG shades now ON STOCK !!!

20.08.2017
Octavia III SCOUT - original Skoda rear bumper reflectors in special MONTE CARLO dark edition ON STOCK !!!

19.08.2017
Octavia II Facelift - beautiful RACE BLUE (F5W) metallic paint grille frames with pre-installed MONTE CARLO edition Skoda emblem now ON STOCK !!!

18.08.2017
Octavia II Facelift - beautiful CANDY WHITE (F9E) paint grille frames with pre-installed MONTE CARLO edition Skoda emblem now ON STOCK !!!

17.08.2017
Octavia II Facelift - beautiful RACE BLUE (F5W) paint grille frames with pre-installed new design original Skoda emblem now ON STOCK !!!

16.08.2017
Octavia II Facelift - beautiful CANDY WHITE (F9E) paint grille frames with pre-installed new design original Skoda emblem now ON STOCK !!!

15.08.2017
Octavia II Facelift - beautiful RACE BLUE (F5W) metallic paint grille frames now ON STOCK !!!

14.08.2017
Rapid limousine - OEM Skoda rear trunk bottom lids in sportive glossy BLACK LINE edition now ON STOCK !!!

13.08.2017
Official 2017 Skoda collection: 5000 mAh power banks now ON STOCK !!!

12.08.2017
Octavia III Facelift 2017+ - beautiful GLOSSY BLACK rear bumper diffusors from Martinek Auto now ON STOCK !!!

11.08.2017
Rapid limousine - OEM Skoda rear trunk bottom lids in sportive RED LINE edition now ON STOCK !!!

10.08.2017
Octavia III RS - beautiful add-on spoilers RS+ CONCEPT for original RS wing in sportive CARBON FIBRE look JUST ARRIVED !!!

09.08.2017
Yeti CITY Facelift - original Skoda rear bumper reflectors in special MONTE CARLO dark version INSTALLED (and comparsion) pictures !!!

08.08.2017
Superb III RHD - SPORTLINE footrests (dead pedals) ON STOCK !!!

07.08.2017
Rapid - interior SPORTLINE emblem installed pictures !!!

06.08.2017
Yeti 09-13 - original Skoda rear bumper reflectors in beautiful MONTE CARLO dark version ON STOCK !!!

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