FAQ : superskoda.com

FAQ : superskoda.com

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LATEST ORDERS

FAQ – TIT STILLEDE SPORGSMAL

1) Q: Do you ship worldwide?
2) Q: I cannot find my country in Registration form...
3) Q: Is the website secure?
4) Q: Is everything you are selling in brand new condition?
5) Q: Do you sell lights as single items or always in pairs?
6) Q: What types of payment do you accept?
7) Q: Can I place an order over the email or phone?
8) Q: How long does it take you to ship out my order?
9) Q: What do I do if I would like to cancel my order?
10) Q: This part looks like it will fit my car. Will it?
11) Q: How do I check the status of my order?
12) Q: Can you ship to a different address other than the billing address?
13) Q: I received tuning bumper/spoiler/side skirts and it doesn´t fit !
14) Q: I received a damaged item. What should I do?
15) Q: Are Shipping costs refundable, if I´m not satisfied with the parts?


Q: Do you ship worldwide?

A: Yes, we ship our products to any place in the world.

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Q: I cannot find my country in Registration form...

A: Please just send us email with information where are you from and we add your country to supported countries.

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Q: Is the website secure?

A: Yes, our website is secure and runs through a Secure Sockets Layer (SSL) protocol to protect the misuse or alteration of your personal information and credit card information. Our secure server software encrypts information, ensuring that your transactions stay private and protected.

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Q: Is everything you are selling in brand new condition?

A: Yes, all of our products are in brand new condition.

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Q: Do you sell lights as single items or always in pairs?

A: We strive to sell at wholesale prices to give the best price to our customers. We never sell lights as single items. All lights we sell are in pairs or sets.

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Q: What types of payment do you accept?

A: We accept: 

- PAYPAL (prefered)

- Credit/Debit cards (through Paypal gate)

- Bank wire transfer

- Cash in the registered letter   

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Q: Can I place an order over the email or phone?

A: Yes, you can place the order by email without registration. Once we receive the payment on our bank account or PAYPAL account, we send the goods to your adress.
Sorry, NO phone orders available !

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Q: How long does it take you to ship out my order?

A: Usually it takes about 48 hours to ship your item, which is on stock. When we do not have your item on stock, we ship the goods within 3-5 days.

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Q: What do I do if I would like to cancel my order?

A: If you ordered from SUPERSKODA.com, please notify us before we ship out your merchandise. Once we ship out your item, you will have to pay a 20% restocking fee to cancel your order. Shipping/handling fee is not refundable.

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Q: This part looks like it will fit my car. Will it?

A: Even though some parts may look identical to others, we can only guarantee the proper fitting for the models and years specified by us. We suggest you to check with your dealer to ensure they are the same parts. You can always visit our website at www.SUPERSKODA.com to look for accessories for your model and we should have the similar parts that you want.

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Q: How do I check the status of my order?

A: If you are a member of SUPERSKODA.com, you can sign in to your account and check the -Orders review-. However, if you believe we received your payment and we haven't shipped out your item yet, please contact us to discuss the reasons for the delay, and remember to have ready your order number.

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Q: Can you ship to a different address other than the billing address?

A: We can only ship to the billing address of the credit card or the Paypal confirmed address. No Exceptions. If you haven't updated the billing address of your credit card, you can send us a money order or personal check and provide us with the new shipping address, or you can wait until your account has been updated which may take several business days.

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Q: I received tuning bumper/spoiler/side skirts and it doesn´t fit !

A: All parts MUST be pre-fitted and installed by proffesional tuning shop/garage. We do our best to make our products to be the most suitable to each model of Skoda,but it´s still handmade work.

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Q: I received a damaged item. What should I do?

A: Please contact us and provide us with some pictures of the damage. The merchandise had been damaged during shipment. In that case, you have to file a claim with the shipping carrier/Post office to solve this and receive refund from them.

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Q: Are Shipping costs refundable, if I´m not satisfied with the parts?

NO, SHIPPING COSTS ARE NOT REFUNDABLE IN ANY CASE.

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Kunde

Aktualiteter

09.12.2019
Fabia III Facelift Hatchback - rear bumper protective panels in luxurious GLOSSY BLACK version now ON STOCK !!!

08.12.2019
Genuine Skoda long ´S K O D A´ 2019 emblems now ON STOCK !!!

07.12.2019
Scala - OEM armrest covers made from REAL Alcantara (perforated version) with WHITE weave ON STOCK !!!

06.12.2019
Kodiaq - DTM roof spoilers V1 in GLOSSY BLACK version BACK ON STOCK !!!

05.12.2019
Fabia III Facelift Hatchback - rear bumper protective panels in BASIC version now ON STOCK !!!

04.12.2019
Fabia III Facelift - ABS plastic SPORTIVE eyebrows ON STOCK !!!

03.12.2019
Scala - OEM black leather armrest covers with RED weave ON STOCK !!!

02.12.2019
Kodiaq - original Skoda I.N.T. FRONT emblems FINALLY ON STOCK !!!

01.12.2019
Scala - OEM armrest covers made from REAL Alcantara (perforated version) with BLACK weave ON STOCK !!!

30.11.2019
Superb III Combi Facelift - sportive ALU LOOK rear bumper protective panels in VV design now ON STOCK !!!

29.11.2019
Scala - OEM black leather armrest covers with WHITE weave ON STOCK !!!

28.11.2019
NEW PROJECT FINISHED: Fabia III Facelift - rear bumper protection panels !!!

27.11.2019
Scala - OEM armrest covers made from REAL Alcantara (perforated version) with RED weave ON STOCK !!!

26.11.2019
Superb III Combi Facelift - luxurious GLOSSY BLACK rear bumper protective panels in VV design now ON STOCK !!!

25.11.2019
Scala - OEM black leather armrest covers ON STOCK !!!

24.11.2019
Superb III Combi Facelift - massive stainless steel rear bumper protection V4 panels ON STOCK !!!

23.11.2019
Scala - MEGA POWER LED cargo trunk lights JUST ARRIVED !!!

22.11.2019
ALARIS 16´ SILVER (5x100) genuine Skoda rims now ON STOCK !!!

21.11.2019
NANUQ 16´ SILVER (5x100) genuine Skoda rims ON STOCK !!!

20.11.2019
Karoq - original Skoda I.N.T. FRONT emblems FINALLY ON STOCK !!!

19.11.2019
ALARIS (Black) 16´ BLACK (5x100) genuine Skoda rims now ON STOCK !!!

18.11.2019
CEPEUS (Black/Silver) 19´ SILVER (5x112) genuine Skoda rims now ON STOCK !!!

17.11.2019
Kodiaq - DTM sideskirts from ABS plastic (basic structured version) now ON STOCK !!!

16.11.2019
CANOPUS 19´ SILVER (5x112) genuine Skoda rims now ON STOCK !!!

15.11.2019
CANOPUS 19´ (5x112) genuine Skoda rims now ON STOCK !!!

14.11.2019
Original Skoda front grille emblems from Kodiaq RS model modified to the full STEEL GREY (F7A) with super reflective GLOWING RED inner panels version now ON STOCK !!!

13.11.2019
VEGA AERO 19´ (5x112) genuine Skoda rims now ON STOCK !!!

12.11.2019
MARKAB 17´ (5x112) genuine Skoda rims now ON STOCK !!!

11.11.2019
Antares 18´ (5x112) genuine Skoda rims now ON STOCK !!!

10.11.2019
Crater 18´ (5x100) genuine Skoda rims now ON STOCK !!!

09.11.2019
Original Skoda front grille emblems from Kodiaq RS model modified to the full CORRIDA RED (F3K) with super reflective GLOWING WHITE inner panels version now ON STOCK !!!

08.11.2019
Scala - RS230 black exhaust spoilers for rear diffusors with RED GLOWING inner panels now ON STOCK !!!

07.11.2019
Braga 17´- original Skoda rims ON STOCK !!!

06.11.2019
Original Skoda front grille emblems from Kodiaq RS model modified to the full RACE BLUE (F5W) with super reflective GLOWING WHITE inner panels version now ON STOCK !!!

05.11.2019
Castor 16´- original Skoda rims ON STOCK !!!

04.11.2019
Original Skoda front grille emblems from Kodiaq RS model modified to the full CANDY WHITE (F9E) version now ON STOCK !!!

03.11.2019
Scala - RS style exhaust spoilers for rear diffusor with WHITE GLOWING inner panels now ON STOCK !!!

02.11.2019
Karoq - SPORTIVE eyebrows painted in original Skoda QUARTZ GREY (F7Y) metallic paint now ON STOCK !!!

01.11.2019
Kodiaq - MEGA POWER LED door safety ghost-lights in beautiful RED version BACK ON STOCK !!!

31.10.2019
Scala - RS style exhaust spoilers for rear diffusor with RED GLOWING inner panels now ON STOCK !!!

30.10.2019
Karoq - SPORTIVE eyebrows painted in original Skoda MAGNETIC BROWN (F8V) metallic paint now ON STOCK !!!

29.10.2019
Scala - genuine Skoda Auto, a.s. ALU door sills for 23,99eur ONLY !!!

28.10.2019
Scala - RS230 black exhaust spoilers for rear diffusors with WHITE GLOWING inner panels now ON STOCK !!!

27.10.2019
Karoq - SPORTIVE eyebrows painted in original Skoda LAVA BLUE (W5Q) metallic paint now ON STOCK !!!

26.10.2019
Kodiaq - DTM side skirts in sportive CARBON LOOK version now ON STOCK !!!

25.10.2019
Superb II Facelift 15-17 - basic abs plastic winter upper grille covers ON STOCK !!!

24.10.2019
Kodiaq RS - front bumper DTM V1 spoilers in sportive CARBON LOOK now ON STOCK !!!

23.10.2019
Superb II Facelift 15-17 - luxurious GLOSSY BLACK winter upper grille covers ON STOCK !!!

22.10.2019
Octavia II - CARBON look DTM V3X side skirts ON STOCK !!!

21.10.2019
Octavia III - GLOSSY BLACK protective winter grille covers ON STOCK !!!

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