FAQ : superskoda.com

FAQ : superskoda.com

Warenkorb

Warenkorb ist leer.

English versionGerman versionFrench versionSpanish versionDanish versionGreek version

Tel.: +420604104105
(ENGLISH ONLY)

E-mail Adresse
HOT-LINE
Map of web

ONLY ENGLISH LANGUAGE ALLOWED !




Empfehlen Sie uns

Glauben Sie, dass unsere Web-Seiten für Ihre Freunde oder Bekannte interessant sein könnten?
-> Empfehlen Sie uns

LATEST ORDERS

FAQ - HÄUFIG GESTELLTE FRAGEN

1) Q: Do you ship worldwide?
2) Q: I cannot find my country in Registration form...
3) Q: Is the website secure?
4) Q: Is everything you are selling in brand new condition?
5) Q: Do you sell lights as single items or always in pairs?
6) Q: What types of payment do you accept?
7) Q: Can I place an order over the email or phone?
8) Q: How long does it take you to ship out my order?
9) Q: What do I do if I would like to cancel my order?
10) Q: This part looks like it will fit my car. Will it?
11) Q: How do I check the status of my order?
12) Q: Can you ship to a different address other than the billing address?
13) Q: I received tuning bumper/spoiler/side skirts and it doesn´t fit !
14) Q: I received a damaged item. What should I do?
15) Q: Are Shipping costs refundable, if I´m not satisfied with the parts?


Q: Do you ship worldwide?

A: Yes, we ship our products to any place in the world.

Nach oben


Q: I cannot find my country in Registration form...

A: Please just send us email with information where are you from and we add your country to supported countries.

Nach oben


Q: Is the website secure?

A: Yes, our website is secure and runs through a Secure Sockets Layer (SSL) protocol to protect the misuse or alteration of your personal information and credit card information. Our secure server software encrypts information, ensuring that your transactions stay private and protected.

Nach oben


Q: Is everything you are selling in brand new condition?

A: Yes, all of our products are in brand new condition.

Nach oben


Q: Do you sell lights as single items or always in pairs?

A: We strive to sell at wholesale prices to give the best price to our customers. We never sell lights as single items. All lights we sell are in pairs or sets.

Nach oben


Q: What types of payment do you accept?

A: We accept: 

- PAYPAL (prefered)

- Credit/Debit cards (through Paypal gate)

- Bank wire transfer

- Cash in the registered letter   

Nach oben


Q: Can I place an order over the email or phone?

A: Yes, you can place the order by email without registration. Once we receive the payment on our bank account or PAYPAL account, we send the goods to your adress.
Sorry, NO phone orders available !

Nach oben


Q: How long does it take you to ship out my order?

A: Usually it takes about 48 hours to ship your item, which is on stock. When we do not have your item on stock, we ship the goods within 3-5 days.

Nach oben


Q: What do I do if I would like to cancel my order?

A: If you ordered from SUPERSKODA.com, please notify us before we ship out your merchandise. Once we ship out your item, you will have to pay a 20% restocking fee to cancel your order. Shipping/handling fee is not refundable.

Nach oben


Q: This part looks like it will fit my car. Will it?

A: Even though some parts may look identical to others, we can only guarantee the proper fitting for the models and years specified by us. We suggest you to check with your dealer to ensure they are the same parts. You can always visit our website at www.SUPERSKODA.com to look for accessories for your model and we should have the similar parts that you want.

Nach oben


Q: How do I check the status of my order?

A: If you are a member of SUPERSKODA.com, you can sign in to your account and check the -Orders review-. However, if you believe we received your payment and we haven't shipped out your item yet, please contact us to discuss the reasons for the delay, and remember to have ready your order number.

Nach oben


Q: Can you ship to a different address other than the billing address?

A: We can only ship to the billing address of the credit card or the Paypal confirmed address. No Exceptions. If you haven't updated the billing address of your credit card, you can send us a money order or personal check and provide us with the new shipping address, or you can wait until your account has been updated which may take several business days.

Nach oben


Q: I received tuning bumper/spoiler/side skirts and it doesn´t fit !

A: All parts MUST be pre-fitted and installed by proffesional tuning shop/garage. We do our best to make our products to be the most suitable to each model of Skoda,but it´s still handmade work.

Nach oben


Q: I received a damaged item. What should I do?

A: Please contact us and provide us with some pictures of the damage. The merchandise had been damaged during shipment. In that case, you have to file a claim with the shipping carrier/Post office to solve this and receive refund from them.

Nach oben


Q: Are Shipping costs refundable, if I´m not satisfied with the parts?

NO, SHIPPING COSTS ARE NOT REFUNDABLE IN ANY CASE.

Nach oben


Kunde

Aktuell

20.06.2018
Octavia III - SportLine look door lateral stripes in GLOSSY BLACK installed on white Laurin Klement 2018 O3 pictures !!!

19.06.2018
Superb II - door safety LED lights with boarding light (ghost) with ´SUPERB´ logo ON STOCK !!!

18.06.2018
Kodiaq - beautiful massive STAINLESS STEEL (brushed/polished) door sills ON STOCK !!!

17.06.2018
Octavia III Combi Facelift - rear bumper panels in basic ABS plastic version from Martinek Auto now ON STOCK !!!

16.06.2018
Karoq - beautiful massive STAINLESS STEEL (brushed/polished) door sills ON STOCK !!!

15.06.2018
Superb III Combi - original Skoda rear trunk MULTIFUNCTIONAL POCKETS now ON STOCK !!!

14.06.2018
NEW PROJECT FINISHED: Octavia III liomousine - rear bumper protective panels in VV design from ALU look ABS plastic !!!

13.06.2018
Karoq - massive stainless steel CHROME door streamer lids sets ON STOCK !!!

12.06.2018
Kodiaq - original Skoda ALU door sills (full 4pcs set) with 35% DISCOUNT now ON STOCK !!!

11.06.2018
Official Skoda 2018 Collection: green sunglasses for ADULTS now ON STOCK !!!

10.06.2018
Octavia III - genuine RS Challenge REAR door sill covers now ON STOCK !!!

09.06.2018
Official Skoda 2018 Collection: green sunglasses for KIDS now ON STOCK !!!

08.06.2018
Official Skoda 2018 Collection: Ballpoint pens with integrated USB (8GB) now ON STOCK !!!

07.06.2018
NEW PROJECT FINISHED: Octavia III Combi 2017+ FACELIFT - rear bumper protective panels in Glossy black version !!!

06.06.2018
Official Skoda 2018 collection - men´s PILOT sunglasses ON STOCK !!!

05.06.2018
Octavia II 04-13 - fantastic GHOST door safety lights in VRS edition now ON STOCK !!!

04.06.2018
Sirius - genuine Skoda Auto,a.s. 19´rims in SILVER version WITH 446EUR DISCOUNT now ON STOCK !!!

03.06.2018
Octavia II Facelift 09-13 - complete RS honeycomb grilles with pre-installed CORRIDA RED (F3K) outer frame + original Skoda 2013 chrome emblem version now ON STOCK !!!

02.06.2018
Superb III - door safety LED lights with boarding light (ghost) with ´SUPERB´ logo ON STOCK !!!

01.06.2018
ZENITH - genuine Skoda Auto,a.s. 18´rims in ANTHRACITE version WITH 342EUR DISCOUNT now ON STOCK !!!

31.05.2018
Triglav - genuine Skoda Auto,a.s. 19´rims in ANTHRACITE version now ON STOCK !!!

30.05.2018
Genuine Skoda RS245 emblems modified to Monte Carlo Black (F9R) version INSTALLED PICTURES !!!

29.05.2018
Octavia II Facelift 09-13 - CORRIDA RED grille frames with pre-installed original Skoda MONTE CARLO BLACK (F9R) emblems ON STOCK !!!

28.05.2018
Original Skoda emblems in I.N.T. version Candy White (F9E) - new high-res INSTALLED pictures added !!!

27.05.2018
Octavia II Facelift 09-13 - CORRIDA RED grille frames with pre-installed original Skoda green version emblems ON STOCK !!!

26.05.2018
Octavia III 13-17 - massive stainless steel CHROME fog lights frames ON STOCK !!!

25.05.2018
Octavia II Facelift 09-13 - CORRIDA RED grille frames with pre-installed original Skoda new version emblems ON STOCK !!!

24.05.2018
Citigo - heavy duty rubber cargo trunk floor mats with car silhouette ON STOCK !!!

23.05.2018
Octavia II Facelift 09-13 - CORRIDA RED grille frames now ON STOCK !!!

22.05.2018
Rapid SpaceBack - heavy duty rubber cargo trunk floor mats with car silhouette ON STOCK !!!

21.05.2018
Octavia II 04-13 - Power LED door safety lights with ´OCTAVIA´ projection now ON STOCK !!!

20.05.2018
Octavia II Facelift 09-13 - complete RS honeycomb grilles with pre-installed CORRIDA RED (F3K) outer frame + original Skoda emblem in MONTE CARLO black (F9R) version now ON STOCK !!!

19.05.2018
Superb II 09-13 - front upper grilles painted in original Skoda PLATIN GREY (F8L) metallic paint and with pre-installed new 2015 version original Skoda emblem now ON STOCK !!!

18.05.2018
Yeti - heavy duty rubber cargo trunk floor mats with car silhouette ON STOCK !!!

17.05.2018
Official Skoda 2018 collection - men´s black watches ON STOCK !!!

16.05.2018
Karoq - original Skoda TPU/ALU door sills ON STOCK !!!

15.05.2018
Official Skoda professional cycling helmets CRIMEO now ON STOCK !!!

14.05.2018
Rapid SpaceBack - original Skoda rear roof spoilers painted in VELVET RED (F3P) now ON STOCK !!!

13.05.2018
Official 2018 Skoda Collection: Kids backpacks now ON STOCK !!!

12.05.2018
NEW PROJECT FINISHED for Kodiaq: fantastic stainless steel CHROME rear diffusor trim in SPORTLINE look !!!

11.05.2018
Octavia II RS Facelift - beautiful DTM front bumper spoilers in CARBON FIBRE look now ON STOCK !!!

10.05.2018
Rapid SpaceBack - original Skoda rear roof spoilers painted in LASER WHITE (F9F) now ON STOCK !!!

09.05.2018
Official Skoda 2018 collection - women´s black watches ON STOCK !!!

08.05.2018
Kodiaq SPORTLINE - original Skoda REAR mud flaps ON STOCK !!!

07.05.2018
Kodiaq/Karoq - genuine Skoda SPORTLINE black mirror shell caps (full replacement) now ON STOCK !!!

06.05.2018
Kodiaq - genuine SPORTLINE front bumper spoilers ON STOCK !!!

05.05.2018
Kodiaq - original Skoda MONTE CARLO black (F9R) emblem combo sets NOW AVAILABLE !!!

04.05.2018
Karoq - original Skoda MONTE CARLO black (F9R) emblem combo sets NOW AVAILABLE !!!

03.05.2018
Karoq - original Skoda FRONT emblems modified to a Monte Carlo black (F9R) version now ON STOCK !!!

02.05.2018
Genuine 2018 Skoda RS245 VRS emblems modified to a MONTE CARLO Black (F9R) version ON STOCK !!!

Neuheiten per E-Mail

Copyright © 2018 CARTEC LIMITED All rights reserved. Aplikation für Internetladen EasyShop® 3.9 © IT STUDIO s.r.o.Zeige das Cookies-Panel.